Clear
before
dawn.
Orange-bladed plows and pre-salt spreaders covering Sydney strata complexes, warehouse loading docks, and school drop zones — from the first frost warning through the last April ice event.
"Forty-two units, zero slip claims, three winters running.
Karen M.
Strata Manager · Parramatta Complex, 42 units
11 min
Avg response
100%
Coverage rate
3 yrs
Zero incidents
The numbers that
run the operation.
Average callout response time
From the moment a frost sensor or weather trigger fires a callout, a Clearway crew is en route within eleven minutes. That window matters: at 0°C, a fresh film of ice can form on sealed asphalt in under eight minutes. Pre-positioning depots across the Greater Sydney basin — Parramatta, Penrith, Castle Hill, and the Inner West — means no crew is ever more than a suburb away when the temperature drops through the critical threshold.
† Measured across 847 callout events, June–August 2025
Pavement temperature that triggers pre-salting runs
Road surface temperature and air temperature are not the same number — and confusing them is how uncleared ice claims happen. Clearway's sensor network reads actual pavement temperature, not the Bureau of Meteorology forecast. When the tarmac hits 0.3°C, pre-salting runs begin automatically. Brine pre-treatment lowers the freezing point of water on the surface to around -7°C, creating a chemical barrier that prevents bonding before a single flake falls.
† Threshold calibrated to Sydney basin road surfaces, last revised April 2025
Tonnes of road salt spread last season
Two thousand four hundred tonnes is the operational footprint of a single Sydney winter. Spread across strata complexes, logistics hubs, school kiss-and-ride zones, and private estates from the Blue Mountains foothills to Cronulla, that volume represents every path cleared, every loading dock kept passable, every principal who didn't have to make a snap call about bus safety at 6:45 a.m. Salt procurement is locked in before April each year — no mid-season shortages, no price volatility passed to clients.
† Salt spread across all client sites, May–September 2025
Built for the
properties
that can't wait.
Three property categories. One service standard. No exceptions when the temperature drops.
Every shared path, cleared before the first resident steps outside.
Strata managers carry personal liability for common areas. Clearway assumes that responsibility the moment a service agreement is signed — documented callout logs, timestamped site reports, and a dedicated account manager for every complex over twenty units.
Loading docks that never miss a truck.
A single iced dock can halt an entire dispatch schedule. Pre-treatment runs begin before your overnight shift ends — so the first truck of the morning rolls in without a delay.
Kiss-and-ride zones scraped clean before the 7 a.m. bus run.
Principals and business managers cannot defer safety decisions. Clearway's school protocol guarantees cleared drop zones, footpaths, and car parks before staff arrival — with a confirmation SMS sent to the front office at 6:30 a.m.
Every bay passable. Every entrance gritted.
Retail centres, medical clinics, and office parks require methodical grid-clearing. Clearway maps every site before the first frost, so crews work from a pre-planned route — no wasted passes, no missed corners.
The walkway you didn't clear
is the claim
that finds you.
Three things every strata manager, logistics coordinator, and school principal needs to understand about winter liability in New South Wales — before the first frost warning.
$340,000
Average cost of a single successful public liability slip-and-fall claim in NSW, including legal costs, medical compensation, and reputational remediation. Source: Insurance Council of Australia, 2025 Annual Report.
Uncleared walkways shift duty-of-care entirely onto the property owner.
Under Australian tort law and NSW's Civil Liability Act 2002, a property owner or occupier has a non-delegable duty to take reasonable precautions against foreseeable harm. An icy path is a foreseeable harm. If a resident, delivery driver, or school pupil slips and no documented clearance protocol exists, the liability exposure sits entirely with the strata corporation, the warehouse operator, or the school board — not with a contractor who was never engaged.
A signed Clearway agreement transfers the risk record to us.
Every Clearway service agreement includes timestamped digital logs of each callout: crew arrival time, pre-treatment applied, area cleared, and sign-off photograph. In the event of any incident inquiry, this documentation forms the primary evidence that reasonable precautions were taken. Our professional indemnity insurance extends to cover documented service events — a layer of protection no in-house maintenance team can replicate.
The cost of one slip claim exceeds five years of service fees.
A single successful public liability claim in NSW averages $340,000 when legal costs, medical compensation, and reputational remediation are factored in. A full-season Clearway commercial contract for a fifty-unit strata complex costs a fraction of that figure. The arithmetic is straightforward. The harder question is why any property manager would run a winter without documented ice management.
Get your
Winter Plan.
Fill out the brief below. We'll review your property details, confirm service coverage, and have a seasonal quote in your inbox within one business day.
Sydney Frost Readiness Guide
A 12-page guide covering frost event probability by Sydney suburb, pre-treatment scheduling, liability checklist, and equipment specifications. Free PDF download.
Why Clearway
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